Synergies between CLARIN-IT and OPERAS-IT within H2IOSC: Monitoring Communities and Orchestrating Digital Services

Abstract

This paper presents two components developed within the Humanities and Cultural Heritage Italian Open Science Cloud, H2IOSC, the Observatory and the Marketplace. Together, they support the SSH federated national cluster of Research Infrastructures by combining evidence-based community monitoring with an environment for discovering and combining digital resources and services. The Observatory adopts a mixed methods approach, integrating quantitative and qualitative instruments to document researchers’ practices, needs, and expectations across partially overlapping domains. The Marketplace provides a catalogue of services and a workflow environment based on controlled ingestion, semantic normalisation, and interoperability with external sources. We also describe how the two components interact, linking community analysis with service provision. This interaction shows how CLARIN-IT and OPERAS-IT work together within H2IOSC to monitor uptake and inform service development.